VISITORS TO OUR WEBSITE
When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do thus to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
PEOPLE WHO EMAIL US
Any email sent to us, including any attachments, may be monitored and used by us. We monitor emails with a spam filter. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
Trevalgas Farm complies with the Data Protection Act 2018 (the "Act") and the General Data Protection Regulations ("GDPR"). For the purposes of the Act Trevalgas Farm is the Data Controller.
The information we collect: name, address, telephone number and email address is collected as part of the contract between you and Trevalgas Farm. We use this information solely for that purpose. We will keep your information for statistical and accounting purposes for si years then we will securely destroy it. In addition we are obliged to keep these details for guests booking the house should the local authority require proof that it is being used as a holiday let.
Trevalgas Farm is commited to safeguarding your privacy, while providing a high quality of service. Trevalgas Farm will treat your personal information as confidential and your details will not be given or sold to anyone. We will use the information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you.
YOUR PERSONAL INFORMATION
When you provide us with personal information when booking a holiday, we take steps to ensure that your information is treated securely from the time we receive it. Trevalgas Farm makes every effort to ensure the security and integrity of emails on our system. Unfortunately, no data transmission over the internet can be !00% secure. As a result, while we strive to protect your personal information after we've received it. Trevalgas Farm cannot ensure or guarantee the security of information when it is being transmitted.
ACCESS TO PERSONAL INFORMATION
Trevalgas Farm tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a 'subject access request' under the Data Protection Act 2018 and the GDPR. If we do hold information about you we will: give you a description of it; tell you why we are holding it; tell you who it could be disclosed to; and let you have a copy of the information in an intelligible form